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- Frequently asked questions
Frequently asked questions
- What natural gas tariffs apply to household consumers?
- Who bears the cost of repairing or replacing an electricity meter used for billing purposes if it is damaged or its connection scheme is tampered with due to the fault of the consumer, including a household consumer?
- In what cases and by whom may the supply of electricity to a consumer be discontinued?
- How to install the billing meters outside the apartment
- Which tariffs are available for electricity for the population?
- Where and how should the billing electric meters be installed?
- Who is responsible if the meter is damaged due to the household subscriber’s fault?
- In what cases is the consumer not responsible for the damage caused to the power supply enterprise?
- Under what circumstances may the gas supply to a consumer be suspended?
- Who supplies, installs and replaces gas meters?
- Are household consumers required to pay for the replacement of meters?
- Who is a household subscriber (population)?
- What is the power grid?
- What is the power supply enterprise?
- How to make a recalculation for interference in the electricity meter?
- Can the commandant of the building stop the electricity supply of the apartment due to the debt for current expenses (elevator fee, repair fee, etc.)?
- Is the state fee required for permits issued by the Ministry of Energy?
- What is the terms of references?
- Which regulatory legal acts govern the issuance of technical conditions to consumers (household and non-household consumers, including facilities engaged in entrepreneurial activities) in the electric power sector?
- Who is the electricity consumer?
- Who is the subscriber (main consumer)?
- Who is a sub-subscriber?
How to make a recalculation for interference in the electricity meter?
In accordance with paragraph 8.17 of the “Rules for the use of electricity” in case of damage to household electric meters (seal is broken, display is broken, body is damaged and in other cases where defect can be determined as a result of visual inspection of meter), violation of connection schemes of meters by consumer (including household subscriber), the violation must be eliminated in accordance with paragraphs 7.18 and 7.19 of these Rules. In accordance with subparagraph 10.18.9-2 of these Rules , the cost of electric energy used within three months from the date of the last inspection to determine whether the electricity meters and their connection scheme are in working and intact condition is recalculated, taking into account the power of electricity receivers 24 hours a day in the case of household subscribers, and their working hours in the case of other consumers.